Terms & Conditions

Welcome to Dali by Raazia. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

General

By using this website, you confirm that you are at least the age of majority in your region or are accessing the website under the supervision of a parent or legal guardian.

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website.

Products & Services

All products displayed on our website are subject to availability.
We make every effort to display accurate product descriptions, images, and prices; however, slight variations in color or appearance may occur due to screen settings.
We reserve the right to discontinue or modify any product at any time without notice.

Pricing & Payments

All prices are listed in Pakistani Rupees (PKR) unless stated otherwise.
Prices may change without prior notice.
We reserve the right to cancel any order due to pricing errors, stock issues, or suspected fraudulent activity.
Payments are processed securely through third-party payment providers.

Orders & Acceptance

Placing an order does not guarantee acceptance.
We reserve the right to refuse or cancel any order at our discretion.
In case of order cancellation, any amount paid will be handled according to our Return & Refund Policy.

Shipping & Delivery

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or public holidays.
We are not responsible for delays caused by third-party courier services.
Customers are responsible for providing accurate shipping information.

Please refer to our Shipping Policy for more details.

Returns, Refunds & Exchanges

Returns, refunds, and exchanges are subject to our Return & Refund Policy.
By placing an order, you agree to the terms outlined in that policy.

User Responsibilities

You agree not to:

Use the website for unlawful purposes
Attempt to damage, hack, or interfere with website functionality
Provide false or misleading information during checkout

Any misuse may result in restricted access or legal action.

Intellectual Property

All content on this website, including text, images, logos, designs, and graphics, is the property of Dali by Raazia and may not be copied, reproduced, or used without prior written permission.